Listening is an art that few people practice. Often it is necessary not just to let the other person know that you are paying attention but also to call them out on their false assumptions.
Many of us have been in meetings where the person on the other side of the table informs us bluntly that our product or service is sub-par. Our initial response is to jump to our own defense and talk about the benefits we could offer them.
Sometimes, it is better to say less. To listen and then give your opinion in as few words as possible.
Listening Teaches You More
When emotions run high, talking more is an ineffective way to solve problems.
If you listen long enough, you will spot the real problem and offer a solution that resolves the root cause. Most problems in a business setting (and in personal relationships) follow a repetitive pattern. Listening carefully to others talking about the problem from their perspective leads you to the original issue.
Avoid Talking Just To Fill Up Time
Most business consultants feel the need to justify their fee, so they end up talking more than they should. Listening is more powerful. Silence raises your curiosity and curiosity leads to questions. Questions lead to conversations where other people will listen to you.
In any meeting, the person who speaks the least holds the most power. Saying less causes people to be intrigued by you. When you do speak, you will hold everyone’s attention. It also allows you to interrupt ineffective patterns, notice the body language of others in the room and to speak with honesty.
Practice saying less and listening more.
Sheevaun Moran is a business advisor, master coach, quantum energy thought leader and the founder of Energetic Solutions. She uses business principles with energetic techniques to help more than 25,000 entrepreneurs, CEOs and leaders bring instant focus and shifts to clarity, purpose, and profits.
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