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Category: Communication

What Makes Coaching An Essential Skill For Leaders?

New developments require new leadership approaches.  “Being a good coach” was a crucial capability according to an internal review at Google in 2013.  Since then,…

Career Conversations To Help You Build Your Teams

Most people plan their careers step-by-step. However, the most growth we experience is when we take unplanned steps in a different direction that our original…

Take Care Of Your People First

Successful companies and leaders take care of the people, the products, and the profits. In that particular order. But of the three taking care of…

The Three Rules Of Collaborative Workplaces

Conflicts in personal and professional relationships occur when a person is not getting what he or she wants. In the workplace, a collaborative approach is…

How The 5:1 Rule Improves Relationships

In relationships, positive and negative feedback have their place. According to studies conducted among married couples, the positive comments seem to outweigh the criticisms in…

Why Emotional Intelligence Is Important In Relationships

A high level of emotional intelligence (or E.Q.) is necessary for healthy relationships. Couples who have a high level of emotional intelligence have a deep…

The Peak-End Rule And How It Relates To Your Business

According to the peak-end effect, people judge an experience based on the peaks and the end. Whether you are relating this on a personal or…

Getting Customers To Select Your Product

If you have been using an iPhone for years, making the switch to an Android device can be quite challenging. And vice-versa. Despite the benefits…

Resolve Conflict Faster With This Simple Technique

Resolve conflict faster with this simple technique – listen and acknowledge. There are two reasons why conflicts escalate: People are not getting what they want…

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